Your Privacy

At Ideal Health, we believe that understanding what our customers want for products, services and information is an important part of building an interesting and useful online environment.

When you place an order with Ideal Health, your order information may be shared with your assigned Marketing Representative, receiving credit for your order. Your Representative will receive your name, address, phone number and e-mail address, along with a summation of your Order. Ideal Health will not provide your information to any third party company without your prior consent. We have restricted our Marketing Representative from using your personal information in any way other than to provide you with more information about products & services that Ideal Health offers.

Any information that is sent to Metametrix® Clinical Laboratory, is also held in confidence as well, and IS NOT shared with your Marketing Representative. Any personal information you provide us with, or that is gathered from testing performed, will be used solely to determine your test results, as described in our literature. The tests and analysis SHALL NOT be used to detect the presence of any disease, health condition, drug or other substance. Absolutely no information will be given to third parties.

Research

Information gathered through testing and/or from responses on your Personal Lab Forms, Questionnaires will be held in strictest confidence by Ideal Health, Inc. By your participation in our programs, however, you acknowledge that your anonymous test results and/or lab form information will become part of our cumulative database, which is subject to periodic scientific statistical analyses. These analyses may be included as clinical trial/study data in research papers written for the purposes of publication in mainstream scientific journals. No personal identifying information will ever be disclosed.

About our privacy practices

Ideal Health has a reputation of providing quality customized products and excellent customer service. At idealhealth.com, our goal is not only to continue to provide quality products, but also to provide an experience that is unique to the dynamic capabilities of the World Wide Web.

We may use information gathered during your visit to help customize our communications with you. For instance, if you choose to buy PrivaTest Kit, we might offer you a link to a related product the next time you visit us online, or we might send you a brochure about a product that we think you may be interested in, with your AutoShip package.

In the end, we hope to tailor our communications with you to fit your needs – so that you receive more of what you want from us and less of what you don't want.

Checkout

We ask for your name, address and contact information so we can send you your order, and so we can contact you if we have a question about your order. We ask for credit card information so we can fulfill your order, and so we can provide this information to the company or companies who process your credit card payment. We do not share any other information with third parties, except in the case of contact or order information needed to fulfill your order. We do not share or sell email addresses.

My Account/Address Book

When you create an account at idealhealth.com, we ask for your name, address, phone number, email address, credit card information (optional) and a user name and password. We use this information to fulfill your orders and to enable time-saving features on the site. We do not share or sell email addresses.

The Ideal Health Email Newsletter

We ask you to provide a name, email address and profile information. We use this information only to fulfill your request and, in the case of profile information, to help make sure we're sending you the type of email updates and catalogs you want to receive. We do not share or sell email addresses.

Cookies - what they are and how we use them

Cookies are small bits of text that your Web browser software stores on your computer when you visit some Web sites. Ideal Health uses cookies to help make it easier for you to use our site and to help us customize your experience so that we can provide you with the information you need – when and where you need it. Name, address and other personal details are not stored within these cookies. The cookies simply hold the "key" that, once interpreted by our site, is associated with this information.

Shopping and checkout

You must create an account and login, in order to shop on the Ideal Health website. ALL of this information is kept strictly confidential, and is not available for sale, or for viewing by anyone outside of Ideal Health. Ideal Health maintains an SSL certificate, to maintain secure transactions.